Prepare for your hospital or care residence visit Have your original, valid government-issued photo identification and an additional accepted ID available. Health cards are not accepted. For card uploads, provide both front and back through your private ID page only. Keep documents unsigned until Sharlene directs you to sign. For certified copies, have the original document available. If something is already signed, ask us before your appointment. Have all required signers available at the appointment address, with a clear table and the documents ready. Let us know about any change to the address or access arrangements. Check the facility’s visitor and access arrangements in advance. Keep the resident’s original ID and documents available, and contact us about any room, unit, access or appointment changes. Do not send medical information by email. Questions or a change of plans? Please contact us promptly. Never send ID photos, ID numbers, financial details or sensitive documents by ordinary email or text.
Call 226-355-4111Scheduling availability The booking system only shows times we are actually available. We do not book during standard business hours.
Mobile notary Mon–Thu 5–9 PM · Sun 10 AM–5 PM
Remote commissioning Mon–Thu 5–9 PM · Sun 10 AM–5 PM
Paralegal consultations Free 15-minute consultation — no fee Paid 30-minute consultation — $55.00 These are two separate appointment types. Identification comes next Government-issued identification is required. After payment, use the private link provided by email to upload it securely. Bring the originals to the appointment, or show them on camera for remote commissioning.
One government-issued photo ID One additional accepted ID — see your secure submission page The unsigned document(s)Mobile and in-person appointments: bring your original identification so it can be compared in person. Video consultations: hold your original identification up to the camera so it can be verified live.